1, 5 w3h 2. 8D/5C report 3. The seven techniques of QC 4. New seven methods of QC 5. Five core manuals of ISO/TS16949 6. 10S/ wuchang method 7, 7 m1e 8. Eight deviation criteria in SPC/three stability principles 9, IE seven techniques 10. Summary of ISO knowledge 11. Common types of surface treatment 12. RoHS compliance 10 steps
Two, content detailed explanation 1. 5W3H thinking mode: What, Where, When, Who, according to, How, How much, How feel (1)Why -- Why? Why do this (is there a better way)? (the reason or reason for doing the job) (2)What's the matter -- What's the matter? What to do? For what? (that is, clarify the content of the work and the objectives to be achieved) (3)Where -- Where is the best place to start? Where? Where does the work take place? (4)When: When will it start? When will it be finished? When is it checked? (time) six sigma quality forum (5) Who -- Who will do it? Who will be responsible for the execution? Who is responsible? Who will finish it? (person in charge)? (6) How -- How to do it? How to improve efficiency? How? How about the method? (in what way)? (7)How much does it cost? To what extent? Quantity if? What is the quality level? What is the cost output? Summary: namely why? What is? Where to? When? Who do? How to do? How much does it cost? What happens? That is: identify the reason, content, location, time, object, method, and cost of the work/task. Add in how do you feel: work outcome prediction, and it's 5W3H.
2. 8D/5C report: (I) 8D report: Do: prepare D1: set up an improvement team D2: problem description D3: temporary containment operations D4: root cause D5: develop permanent countermeasures D6: implement/confirm PCA D7: prevent recurrence D8: case closed and congratulations (ii) 5C report: The 5C report is put forward to solve quality problems, that is, the abbreviation of the five C's: description; Containment measures; The reason; Corrective actions; Verify the check. It's simpler than the 8D report, but the basic idea is the same In order to write a better 5C report, the "5C" guidelines need to be followed: C1: Correct: the description of each component is accurate and not misleading; C2: Clear: the description of each component is Clear and easy to understand; C3: Concise: contains just the essential information, not any more; C4: Complete: contains the Complete steps and other essential information to reproduce the defect; C5: Consistent: all defect reports are written in a Consistent format.
3. The seven old methods of QC: (1). Fishbone Diagram (also known as fishbone Diagram, tree branch Diagram, Characteristic cause Diagram, causal Diagram, ishikawa Diagram) (2). Stratification: Stratification. (statistical analysis by layer) (3). Pareto Diagram: Paula gets the point. (identify the "significant minority") (4). Check List: Check the set of data. (survey records for analysis) (5). Scatter the Diagram. (find out the relationship between the two) 6. Histogram < layer method (hierarchical graph) >Histogram: Histogram distribution. (understand data distribution and process capability) All landowners. Control Chart: check for exceptions. (understand process variation)
4. New seven methods of QC: (1) relation diagram method (association diagram method);